We have phased out our cheque services and moved to digital payments as a safer, quicker, and more convenient way to bank. 

As a result, on and from 1 November 2024, cheque withdrawals are no longer available.  As a reminder we ceased accepting cheque deposits on and from 17 May 2024. 

From 1 October 2024, if you need to call us from overseas, the phone number has changed from +612 8245 4411 to +612 5501 1743.

The following changes in relation to cheques and deposit books will be made.

From 1 January 2024, you can no longer request a personalised deposit book for making investments by cheque into your Perpetual Cash Account. The existing deposit books can be used until 17 May 2024.

From 17 May 2024, you will no longer make additional investments by cheques.

From 1 December 2023 there are changes to the Dollar Cost Averaging (DCA).

When setting up the DCA, the restriction of "at least six monthly or four quarterly investments must be made" is removed. You or your advisors can set up DCA for any chosen period.

There are legislative changes applying to complaints handling effective from 5 October 2021. The information in the PDS in relation to inquiries and complaints is now updated as set out in the flyer.

See attached flyer